We at Clinique Online respect your privacy and value the relationship we have with you. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions. This Privacy Policy describes how we treat personal information we collect at the Clinique mobile website (the "Site").
Please note that this Privacy Policy governs only information provided to Clinique Online. It does not govern any other information or communications that may reference Clinique, e.g., communications from Clinique counters located within brick and mortar retail stores.
You may choose to provide us with personal information when you visit our Site. For example, if you decide to subscribe to Clinique Online, create an account, or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password. If you would prefer that we not collect any personal information from you, please do not provide us with any such information.
If you so elect, the information you provide may be used by Clinique Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions ("Emails").
If you so elect, you may provide your mobile phone number in order to receive text message alerts containing product and event information, cosmetics tips or promotions ("Text Messages"). There is no fee from Clinique Online to receive Text Messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. Participating Carriers are:
| Alltel | US Cellular | |
| AT&T | Verizon Wireless | EKN |
| Boost | Virgin Mobile | Immix |
| Cellular One | nTelos | Inland Cellular |
| Cellular South | CellCom | Illinois Valley Cellular |
| Nextel | Bluegrass | Revol |
| Sprint | Centennial Wireless | West Central Wireless |
| T-Mobile | ECIT | |
You acknowledge that SMS messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery. You acknowledge that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS message to the recipient successfully. We do not claim or guarantee availability or performance of this service, including liability for transmission delays or message failures. To receive help with Text Messages, you can either text the word "Help" to 898257 (TXTCLQ) or call 1-800-419-4041 or email cliniquetech@clinique.com.
If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions or your order.
We use various technologies such as cookies, Web beacons or tracking links to collect information about your visit to our Site and to enhance and customize your experience on our Site. For example, we may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. In some instances, we may use these technologies in combination with the personal information you provide on the Site. These technologies may provide a variety of information such as whether you have visited our Site before. They also may enable you to save your preferences.
We are continuously working to make your experience on our Site better. To this end, we have retained a company, Coremetrics, to assist us in better understanding your use of our Site. We will place cookies on your computer to collect information that will show us how you come to our Site and how you use and navigate our Site. Coremetrics does not receive any personal information about you. Coremetrics tracks visitor behavior on our Site through the use of an anonymous permanent cookie which contains no personal information about you. Coremetrics is contractually prohibited from using the data for any other purpose. Coremetrics is required to maintain all data collected on our behalf in confidence. You may deactivate the ability of Coremetrics to track your behavior on the Site. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here.
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent, except with our affiliates that distribute and market Clinique products (the "Clinique Companies") and with certain third parties we may retain to perform functions such as data analysis, email support, webhosting or fulfillment services on our behalf. The Clinique Companies and these third parties may only use this information in accordance with this Privacy Policy. Another exception may be in the event we sell certain of our assets through a business transfer, which may include personal information.
If you are under thirteen years of age, you may browse our Site. However, you may not provide personal information to us. This Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records.
We maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on the site. If you have any questions about security at our Site, you can send an email to cliniquetech@clinique.com.
If you would like to update your contact information, you may do so by clicking here or sending an email to cliniquetech@clinique.com.
You may change your preferences with respect to Email at any time by clicking the "unsubscribe" link at the bottom of each Email you receive from us, or emailing us at cliniquetech@clinique.com.
You may unsubscribe from receiving Text Messages any time by texting the word "STOP" to 898257 (TXTCLQ) from your device.
